We value your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, store, and protect your data when you use our motorbike ride-booking app.
At FoTeen, we take your privacy seriously and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our motorbike ride-booking app. By using FoTeen, you agree to the practices described in this policy.
🔹 Data Collection – We collect only necessary information like your name, phone number, and location to provide ride services.
🔹 Secure Storage – Your data is encrypted and protected against unauthorized access.
🔹 Usage – We use your information to improve ride experiences, ensure safety, and provide customer support.
🔹 Third-Party Sharing – We do not sell your data. Information is shared only with trusted partners for service delivery (e.g., payment processing, navigation).
🔹 User Control – You can access, update, or delete your account and data anytime.
We collect different types of data to enhance your experience and ensure the best service. The information we collect includes:
Name
Phone number
Email address (if provided)
Profile photo (optional)
Real-time GPS location for ride matching and navigation.
Pickup and destination details to ensure accurate ride services.
Device model, operating system, and app usage data to improve performance.
IP address and network connection details for security and troubleshooting.
If you use digital payments, we collect necessary transaction details (but we do not store your payment card details).
Past trips, ratings, and ride preferences to provide personalized experiences.
We use your information for the following purposes:
✅ Ride Booking & Navigation – To connect you with nearby riders and provide accurate routes.
✅ Safety & Security – To verify users, detect fraud, and enhance security.
✅ Customer Support – To respond to your queries and resolve issues.
✅ Service Improvements – To analyze trends and improve app performance.
✅ Marketing & Promotions – To inform you about new features, offers, and updates (you can opt out).
We do not sell your personal information. However, we may share it with:
🔹 Riders & Passengers – To facilitate ride connections (e.g., sharing name, phone number, and location with your matched rider).
🔹 Service Providers – For payment processing, map services, and customer support.
🔹 Legal Authorities – If required by law to comply with regulations or prevent fraud.
We use advanced encryption and security protocols to protect your data from unauthorized access. Your information is stored securely and is only accessible to authorized personnel.
You have full control over your personal data, including the ability to:
✔ Access & Update – Edit your profile details at any time.
✔ Delete Account – Request account deletion if you no longer wish to use FoTeen.
✔ Manage Notifications – Enable or disable app notifications.
We may use cookies and analytics tools to improve app functionality and user experience. You can manage these settings in your device preferences.
FoTeen reserves the right to update this Privacy Policy as needed. Any changes will be communicated via the app or website.
If you have any questions or concerns about your privacy, please contact us at:
📧 Email: support@foteen.com
🌐 Website: www.foteen.com
Your privacy is important to us. Thank you for choosing FoTeen! 🚀🏍️
